Previous

The New Crafter

The New Crafter

Discover how the New Crafter fits your needs.

Start
1 of 3

Which industry do you belong to?

  • Courier & Logistics
  • Service & Mobile Workshops
  • Construction & Forestry
  • Trade Specialist
  • I'm in a different industry
2 of 3

What do you do?

  • I drive a van
  • I look after multiple vans
  • I'm a fleet manager
3 of 3

Which of these are important to you? (select up to 6)

  • Driver convenience
  • Ease of loading
  • Conversions
  • Safety
  • Fleet tracking & telematics
  • Aftersales support
Show me the New Crafter

Please complete questions 1 & 2 to continue.

Start again

The New Crafter Crafted by you. Engineered by us.

Call us - 0800 161 5850 Find a van centre
Start again

The New Crafter

Crafted by you. Engineered by us.

Jump to content

Courier & Logistics

When developing the new Crafter, Volkswagen Commercial Vehicles worked alongside over 900 customers, spending time with them during their working day to understand exactly what they needed. The result of this collaboration is a van that can meet the demands of transporting goods to your customers, at all times of the day and night.

The new Crafter is a reliable, efficient, capacious van that can handle long runs and stop-start urban journeys. And the flexibility of the load compartment, with a range of different dimensions and an array of storage solutions, helps makes it an accessible and easy-to-load van that will fit your fleet’s needs.

Courier & Logistics

Service & Mobile Workshops

When developing the new Crafter, Volkswagen Commercial Vehicles worked alongside over 900 customers, spending time with them during their working day to understand exactly what they needed. The result of this collaboration is a tough, reliable van that is designed to service your customers and clients.

Because the Crafter is a flexible and practical large van that can act as a mobile workshop and accommodate equipment, replacement parts and tools in its load compartment – and tow a trailer. The Crafter is also a highly capable mobile office, with a USB port, multiple 12v sockets and even a three-point 230v power socket available in the cabin.

Service & Mobile Workshops

Construction & Forestry

When developing the new Crafter, Volkswagen Commercial Vehicles worked alongside over 900 customers, spending time with them during their working day to understand exactly what they needed. The result of this collaboration is the kind of rugged, reliable, load-lugging workhorse that you need.

To meet those needs, fleets can choose from a wide range of options, including panel vans and open variants with single or double cabs, tippers and dropsides. It’s also able to tow trailers, while rear-wheel and 4MOTION all-wheel-drive versions mean that it offers dependable traction and control to enable it to handle challenging conditions, including mud, gravel or snow.

Construction & Forestry

Trade Specialist

When developing the new Crafter, Volkswagen Commercial Vehicles worked alongside over 900 drivers, spending time with them during their working day to understand exactly what they needed. The result of this collaboration is a well-designed, reliable and practical van.

So the design of the new Volkswagen Crafter reflects the professional image you want to project and, in addition to style, the Crafter’s substance will help you get where you need to go in safety and comfort, stay in touch, and carry all the tools and equipment you need to do your job.

Trade Specialist

I'm in a different industry

When developing the new Crafter, Volkswagen Commercial Vehicles worked alongside over 900 customers, spending time with them during their working day to understand exactly what they needed. The result of this collaboration is a practical, efficient van that is flexible enough to meet the needs of any user.

The new Crafter’s has an array of advanced features – including some that are firsts for the van sector – along with newly developed engines with lower running costs, an easy-to-access load compartment with numerous storage solutions, the latest connectivity technology and the durability to cope with everything from long motorway journeys to stop-start urban traffic.

I'm in a different industry

More about the New Crafter

We understand that the costs of running a van are important to you, so we’ve focused on ensuring that the new Crafter will save you money.

The new EU6 2.0 TDI engines make the new Crafter 3% more efficient than the previous model and, reducing time off the road, service intervals have increased to 30,000 miles. These contribute to a class-leading total cost of ownership (TCO) that is projected to be 5.9% better than a comparable Ford Transit and 12.7% better than an equivalent Mercedes-Benz Sprinter 311.*

Play video

We also know that safety is important, so the new Crafter’s electromechanical steering – a first for the class – is the basis of the most comprehensive suite of advanced driver systems on any van, including Side Protect, Rear Traffic Alert, Front Assist with City Emergency Braking, Side Wind Assist and Trailer Assist.

And with FWD, RWD and 4MOTION – as well as specialist conversions to meet customers’ specifications – the new Crafter is one of the most flexible vans on the market, offering solutions to every business.

Features that may interest you…

Driver convenience

From the ergoComfort seat to the ability to sync a smartphone with the Car-Net online connectivity system, the Crafter has been built around the driver.

Driver convenience

Ease of loading

Whatever you carry in your Crafter, the 100mm lower load sill, class-leading side door width, ability and range of shelving systems will make it easy to load.

Ease of loading

Conversions

Our all-new Converter Recognition Programme means that we are able to offer specialist converted vehicles to meet your business needs, through our carefully selected network of conversion experts.

Conversions

Safety

The new Crafter answers all the safety questions asked of it, thanks to a range of features – such as Cross-Wind Assist, Side Protection, Front Assist with City Emergency Braking and Adaptive Cruise Control – never previously seen in its class.

Safety

Fleet tracking & telematics

Fleet managers have access to all the data they need to ensure the smooth, efficient running of their vehicles, with the addition of the Crafter's optional ConnectedVan telematics portal.

Fleet tracking & telematics

Aftersales support

Volkswagen's network of Van Centres, dedicated breakdown service and consistent National Service Pricing ensure that Crafter users are supported at every stage of ownership.

Aftersales support

Why Volkswagen Commercial Vehicles?

Volkswagen’s dedicated and cost-effective aftersales service has been designed to ensure your downtime is minimised and your vehicles are back on the road as quickly as possible.

Our network of dedicated Van Centres ensures that your van will be handled by commercial vehicle specialists with an in-depth knowledge of your business requirements. Costs are predictable, too, thanks to National Service Pricing that means you’ll pay the same for parts and labour, wherever you are in the country.

All our Van Centres now operate extended opening hours – in some cases, up to 10pm – and some have Mobile Service Clinic vans allowing them to complete the work at your location, to help minimise your downtime. This allows us to offer a service at a time and location convenient to you.

And 95% of repairable issues are fixed at the roadside by a dedicated roadside assistance team* – so you can keep your business running.

*Volkswagen Commercial vehicles 2014 roadside repair rate: 95% of repairable issues fixed at Roadside including both temporary and permanent repairs.

Download the business case

Enter your email address below to understand how the new Volkswagen Crafter can work with you and your business.

Thank you for your email!

Click the link below to download the business case.

Download business case

We, Volkswagen Group United Kingdom Limited (trading as Volkswagen Commercial Vehicles) and our Volkswagen Van Centres will hold your information. We may share your information with other group companies and business partners in order to provide you with services relating to your vehicle or for the purposes of carrying out customer satisfaction surveys.

We or they would also like to contact you by email to let you know about other products, services and special offers that may be of interest to you. If you do not wish to hear about these, please advise us. We will never share data with other third parties..

You have the right to ask us for a copy of the information held by us in our records in return for payment of a small fee. You also have the right to require us to correct any inaccuracies in your information.

By submitting this form you are agreeing to the above statement.

Email

View our privacy policy

Something went wrong. Form not submitted.

Contact Us

Want to hear about the new Crafter? Call our Fleet Business Centre.

Call us on - 0800 161 5850

The New Crafter